Thrive Group- Statement on COVID-19 Pandemic

Thrive Group organizations continue to work with Public Health and the Ministry of Health to coordinate the response to COVID-19 and to ensure the health and wellbeing of our clients, residents, staff and family members.

How are we keeping people safe:

Visitor Restrictions - The Chief Medical Officer of Health has advised hospitals, long-term care homes, retirement housing, supportive housing and congregate care settings that only “essential” visitors are allowed to visit our homes. Essential visitors are defined as those who have a resident who is very ill or at end of life. Decisions relating to who can visit will be made at the discretion of the Administrator or designate. Volunteers and students are also being asked to not visit our homes. We will continue to update these measures in addition to others under the direction of The Chief Medical Officer of Health and our Public Health authorities. We know that this is a challenging time for everyone and we sincerely appreciate your understanding during this difficult time. Once again, the care and support of our clients, residents, staff and families are our priority.

Screening – All staff, contracted workers and essential visitors are being actively screened prior to entering any of our sites. We are following the guidelines for screening and restricting entry to the building to anyone that screens “positive”. This includes anyone that has travelled outside of Canada in the last 14 days.

Social Distancing – This is a practice to slow down the transmissions of an infection so that there isn’t a big spike in cases. If there is a large spike in cases of COVID-19, hospitals and intensive care units will not be able to support all of the people that fall ill at the same time.

Pandemic Preparedness Activities – All areas of our business have activated their Pandemic Plans to ensure that all essential care and services can continue. Continuity plans, supply chain, equipment management processes are all being monitored and adapted. Public Health Ontario website has many resources and fact sheets available for the public and health care providers.


Updates from the CEO

Get the pdf here.


April 4, 2020


I am pleased to give you an update with respect to the COVID-19 virus. We are continuing to meet as a Pandemic Planning Committee on a daily basis to review new protocols given to us by Public Health and the Ministry of Health and to receive updates on what is happening at our 17 sites. I am pleased to report that we have no active COVID-19 cases at this time.

Once again, we thank you for your patience and understanding during this time. We have posted many stories of families connecting with their loved ones through technology on our facebook page. We will continue to keep you posted of any significant changes through our Thrive Group website at

Please continue to use best practices relating to effective handwashing. We know that this is a critical way to combat the spread of this virus.

Take care and be well!


Steve Sherrer


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