Idlewyld Manor is committed to continuous improvement of the quality of our services and programs. We believe it is vital to hear the residents’ opinions and to involve them in the planning and evaluation of changes and improvements to our home. Residents and their families have several avenues for participation.

Idlewyld Manor has an established and active Resident’s Council. Residents are encouraged to participate in Council activities. Other individuals from the community may attend meetings by invitation of the Resident Council. Idlewyld provides a comfortable meeting room and seating for all Resident Council meetings.

The purpose of the Council is to promote good relations and fellowship among the residents of the Manor, to cooperate in arranging programs, and to provide liaison between the Council and the Leadership of the Manor.

Residents will, using minutes posted on the Resident Home Area information bulletin board, be informed of the results of Resident Council monthly meetings along with feedback where requested, from the Administrator or designate.

Our Family Council provides an opportunity for families and friends of residents to be involved in the care of their loved ones at Idlewyld Manor. Our main purpose is to be a partner in helping to improve the quality of life of residents and to give their families a voice in decisions that affect them and their loved ones.

• Support for families
• Learning and information
• Discussion and action on concerns
• Communication with the Home leadership, and families and friends of loved ones
• Support for special activities and events for residents

For more information please contact a member of the Family Council.  A list of the Council Members is posted on the Family Council bulletin board located across from the cafe, near the lobby or e-mail at [email protected].

At Family Council meetings we help each other, through staff representatives, to understand the long-term care, the roles, and responsibilities of staff members, and the day to day challenges at our Home. If you would like more information or would like to speak with one of our Family Council Representatives, please fill out the following form.

Your Family Council hosts “Take a Break” education sessions on long-term care, roles, and responsibilities of staff, and day-to-day challenges in our home.